Reimagining Customer Segmentation with Real-World Insight
A regional outdoor retailer reframed segments around hiking jobs—escape, challenge, and restoration—then layered purchase recency and terrain preference. Creative and offers finally aligned with motivations, and repeat purchases rose without discount dependency. Comment with your industry, and we will suggest a simple jobs taxonomy to test this month.
Reimagining Customer Segmentation with Real-World Insight
Instead of broad seasonal campaigns, identify micro-moments—like the rainy commute, the unplanned lunch break, or the midnight research spiral. Match messaging to the context: tone, offer, and proof. We saw click-through jump when copy referenced real weather conditions. Try it and share your most surprising context win.